Privacy, Confidentiality, and Security Policy


This Policy document encompasses all aspects of security surrounding confidential company information as well as information collected from users. This policy describes Food Service Prep policies and procedures on the collection, use, and disclosure of the primary stakeholder’s information when using


This policy applies to all confidential information collected by Food Service Prep.


Privacy Policy:

This Privacy Policy describes Food Service Prep policies and procedures on the collection, use and disclosure of the primary stakeholder’s information when using .  We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Collection of Personal Data:

While using the services of Food Service Prep, users may be asked to provide certain personally identifiable information that can be used to contact or identify the user.

In order to verify each user’s identity, Food Service Prep will ask for the following information from each user:

Email address

First name

Last name

Date of Birth

Additional personally identifiable information which Food Service Prep will request may include, but is not limited to:

Phone number

Address, including street address, state, province, ZIP/postal code, and/or city


Credit, debit card number or other payment information


Data made available by linking your social media accounts to the Food Service Prep platform



Use of Personal Data:

Food Service Prep may use Personal Data for the following purposes:

To provide and maintain Food Service Prep’s services, including to monitor the usage of the services offered.                    

To manage user accounts: to manage user registration as a user of Food Service Prep’s services. The personal data provided by users can give users access to different functionalities of the Food Service Prep’s services that are available to registered users.    

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services users have purchased.             

To contact users: To contact users by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.              

To provide users with news, special offers and general information about other goods, services and events which Food Service Prep offers unless users have opted not to receive such information.    

To manage user requests: To attend and manage user requests to Food Service Prep.    

Food Service Prep may share your personal information in the following situations:

With Service Providers: Food Service Prep may share user personal information with service providers to monitor and analyze the use of Food Service Prep services, for payment processing, to contact users.      

For Business transfers: Food Service Prep may share or transfer user personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of Food Service Prep’s business to another company.           

With Affiliates: Food Service Prep may share user information with Food Service Prep’s affiliates, in which case Food Service Prep will require those affiliates to honor this Privacy Policy. Affiliates include Food Service Prep’s parent company and any other subsidiaries, joint venture partners or other companies that Food Service Prep controls or that are under common control with Food Service Prep.

With Business partners: Food Service Prep may share user information with Food Service Prep’s business partners to offer users certain products, services or promotions.    

With other users: when users share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If users interact with other users or register through a Third-Party Social Media Service, user contacts on the Third-Party Social Media Service may see other user’s name, profile, pictures and description of user activity. Similarly, other users will be able to view descriptions of user activity, communicate with user and view user profiles.    


Retention of Your Personal Data:

Food Service Prep will retain user personal data only for as long as is necessary for the purposes set out in this Privacy Policy. Food Service Prep will retain and use user personal data to the extent necessary to comply with legal obligations (for example, if Food Service Prep is required to retain your data to comply with applicable laws), resolve disputes, and enforce legal agreements and policies.

Food Service Prep will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Food Service Prep’s services, or Food Service Prep is legally obligated to retain this data for longer time periods.

Any data retained by Food Service Prep is stored on secure servers. Details regarding any transactions entered using the Food Service Prep website will be encrypted to ensure its safety.


Transfer of Your Personal Data:

User information, including personal data, is processed at the Food Service Prep's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of user’s state, province, country or other governmental jurisdiction where the data protection laws may differ than those from user jurisdiction.

User consent to this Privacy Policy followed by submission of such information represents agreement to that transfer.

Food Service Prep will take all steps reasonably necessary to ensure that user data is treated securely and in accordance with this Privacy Policy and no transfer of personal data will take place to an organization or a country unless there are adequate controls in place including the security of user data and other personal information.


Disclosure of Your Personal Data:

Business Transactions:

If Food Service Prep is involved in a merger, acquisition or asset sale, user personal data may be transferred. Food Service Prep will provide notice before user personal data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, Food Service Prep may be required to disclose user personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements:

Food Service Prep may disclose user personal data in the good faith belief that such action is necessary to:                 

Comply with a legal obligation

Protect and defend the rights or property of Food Service Prep

Prevent or investigate possible wrongdoing in connection with Food Service Prep’s services         

Protect the personal safety of Users of the Food Service Prep’s services or the public

Protect against legal liability    


Conditions for Disclosure to External Stakeholders:

Food Service Prep may be asked by external stakeholders for confirmation of the certificate and certificate term of an individual certificate holder. These external stakeholders must request confirmation in writing using the following procedure:

Submit a written request to and include the following information in the request:

Name of requester

Reason for request of verification

Name of certificate holder for which information is being requested

Confirmation for the release of information from the certificate holder


Security of Your Personal Data:

The security of user personal data is important to Food Service Prep, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While Food Service Prep’s strive to use commercially acceptable means to protect user personal data, Food Service Prep cannot guarantee its absolute security.

Detailed Information on the processing of user personal data:

Service providers have access to user personal data only to perform their tasks on Food Service Prep’s behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service providers to monitor and analyze the use of Food Service Prep’s services.                    

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of Food Service Prep’s services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.


Food Service Prep will not store or collect user payment card details. That information is provided directly to a third-party payment processor whose use of user personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

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